South African Clients AACA
How to Order Items via email

1 Browse the store

Browse the wide range of quality fitness music and exercise videos/dvd's stocked in our online store. You can find products by using the links listed down the left side of the page or by using the drop-down quick menus at the top of the page.

2 Send an e mail to Susan@CMPonline.biz to check availability

Once you found all the items you want simply send an e mail to Susan at susan@cmponline.biz where she will check stock availability in South Africa and will make further arrangements with you regarding delivery and payment. AACA and CMPonline will confirm all orders before shipping.

Please include the following in your email request:

- Name and Surname
- Postal Address
- Contact Details
- Mobile Number
- Nearest Post Office
- Product Description
- Quantity
- Comments

Ordering Via Email

Virtually every item is available in South Africa and you can have it the next day at your Post office with SPEEDSERVICES (R79.00). All the products in South Africa are already custom cleared and the price you pay is all inclusive.
Multitrax must be ordered from Dubai (UAE), as it's not available in South Africa.

Ordering Online using 2CheckOut

If you order on the Internet, it need to be shipped from the UAE and all duties - customs and VAT - will have to be paid in South Africa, before delivery. It will take time and will cost more as all the products in South Africa are already custom cleared and the price you pay is all inclusive.

3 Confirmation of order

AACA and CMPonline will confirm your order .

Delivery Address

To ensure the safety of your parcel, within South Africa - AACA offers only counter-to-counter delivery where proof of identification is required .

All other orders, outside South Africa - will be shipped DHL DOOR TO DOOR or REGISTERED AIR MAIL

The delivery details that you provide during the ordering process MUST INCLUDE the following:

" Physical address (where you live)
" Post Office Box address
" Name and Code of your nearest Post Office
" Contact telephone number(s) where we can reach you during the day

Your parcel will be delivered to your selected Post Office counter. However we still require your Physical Address for security purposes. Orders will not be shipped before all the relevant details have been received.

Orders can only be shipped to customers in the Middle East and surrounding African countries.

For more information about how you can order the products found on the AACA and CMPonline website if you are a resident in another country, simply e mail AACA or CMPonline at susan@cmponline.biz

Payment Options

AACA Music and CMPonline accepts the following payment options:

" VISA Credit Card Payment
" Master Card Credit Card Payment
" Direct Deposit into AACA Bank Account

The direct deposit payment option allows you to pay for the order by a direct deposit into our bank account. Your order will be shipped the moment we receive proof of payment.

Once you have placed your order and it is confirmed, the quoted amount must be deposited into the AACA bank account using the following details:

Account Name: AEROBICS 2000 cc t/a AACA
Bank: STANDARD BANK
Branch: BAYSIDE BRANCH - CODE 02 2209
Account Number: 271-105-151

Your order will be processed once proof of payment has been received. Once the deposit has been made please fax a copy of the deposit slip to AACA Music at +27 21 554-3520 or +971 4 885 8680 to ensure the speedy delivery of your order.

Foreign Currencies

All prices of products in the AACA and CMPonline store are quoted in SA Rand. According to the South African Reserve Bank's ruling, only SA Rand will go through the gateway. Because of this ruling, our products are advertised in SA Rand.

Because Visa and MasterCard operate on a worldwide basis the AACA and CMPonline store is able to accept orders from customers outside South Africa, but the funds will be processed in SA Rand denomination. Note that final order total for international orders in other currencies may vary by a couple of cents, depending on the exchange rate at the time of the transaction.

For more information about international orders, mail Susan at susan@cmponline.biz

4 Receive order confirmation

AACA and CMPonline will send a confirmation e-mail to you as soon as we ship your order.

5 Collect your parcel

Collect your parcel from your Post Office within 48 hours after you have received your final confirmation e-mail or phone call from AACA. Your final order confirmation e-mail or phone call will normally include a unique tracking order for your parcel as well as an estimated delivery time.Orders from countries outside South Africa may require additional delivery time.

Should you need any further information we are always available to assist you. The AACA Customer Service office can help you with:

" Providing information on any of our products
" Offering help with placing orders
" Handling enquiries about credit card payments or direct deposits
" Looking up the status of an order you have placed
" Providing you with a tracking number for your parcel

Call us on +971 50 457 7309 during office hours or send e-mail to susan@cmponline.biz